Salesforce Senior Consultant
4 weeks ago
Trustpilot, a leader in harnessing customer feedback to foster trust and transparency in businesses worldwide, is seeking a qualified Salesforce professional to join our innovative team. You'll leverage your deep understanding of Salesforce to optimize our CRM platform and drive business growth.
As a Salesforce Senior Consultant, you'll be part of a growing team in a growing Salesforce ecosystem, providing expert advice and implementation services to our clients. Your responsibilities will include:
- Applying declarative change solutions to project delivery work
- Experience with Salesforce automation tools such as Process Builder, Flow, and Workflow Rules
- Providing technical support for escalated user and production issues
- Mentoring and coaching junior Administrators for skills development
- Deploying change via CI/CD
- Maintaining Trustpilot system auditing evidence and documentation
- Creating and maintaining users, roles, profiles, security settings, custom objects, and fields
- Developing and maintaining reports, dashboards, workflows, and other automation tools within Salesforce
- Evaluating, installing, and configuring third-party applications from the AppExchange marketplace
Requirements:
- Certified Advanced Administrator or Platform Developer 1
- 3+ years of Salesforce Administration experience
- Advanced knowledge of Salesforce configuration, customization, and integration
- Experience with Lightning platform, Sales Cloud, and Service Cloud
- Advanced problem-solving, communication, and interpersonal skills
- Bachelor's degree in computer science, Information Systems, or a related field
We offer a competitive compensation package, flexible working options, and a range of benefits, including:
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two paid volunteering days a year
- Rich learning and development opportunities
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location with table tennis, gaming corner, coffee bars, and snacks
- Regular opportunities to connect with fellow Trusties
- Access to over 4,000 deals and discounts
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