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Clinical Support Specialist
2 months ago
About the Role
We are seeking a highly skilled and dedicated individual to join our team as a Community Clinic Coordinator at Circle Health Group. As a key member of our clinical team, you will play a vital role in supporting our clinicians to deliver exceptional patient care and experiences.
Key Responsibilities
- Support the Circle Integrated Care Clinicians to guide service users through their clinical pathway and ensure an outstanding experience of the service.
- Undertake audit activity under the supervision of the Clinical Lead.
- Undertake chaperone duties.
- Provide patient observations for clinicians such as weight and height.
- Undertake daily stock checks of the medicines used within the clinics under the supervision of the Clinical Leads, across a number of hub sites across Bedfordshire.
- Will undertake preparation and restocking of rooms used for clinical activity which may include light cleaning duties.
- Report incidents to relevant person(s) and via incident reporting symptom.
Requirements
- Demonstrate good verbal and written communication skills.
- Good interpersonal skills.
- Able to communicate effectively at all levels and maintain standards in potentially stressful situations.
- Commitment to patient care.
- Able to demonstrate an understanding of the importance of handling information confidentially and sensitively.
- Effective customer service skills.
- Ability to work as part of a team.
- Methodical, numerate.
- Good analytical and judgemental skills including the ability to problem solve.
- Well organized, able to self-manage and prioritise own workload whilst paying attention to detail and retaining the flexibility to react to changing situations.
- Proficient in computer skills, ECDL or equivalent, Microsoft Office.
- Previous HCA/clinical assistant work/physio assistant experience.
- Able to demonstrate a good standard of education.
- Preferably NVQ3 or equivalent) together with administration experience.
- Aware of the Importance of equality, diversity and rights.
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines.
Benefits
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
About Us
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work more.
Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
