Porter Assistant

2 days ago

London, Greater London, United Kingdom Royal Hospital for Neuro-disability Full time
About the Role

We are seeking a highly motivated and organized individual to join our Portering Services team at the Royal Hospital for Neuro-disability. As a Porter Assistant, you will play a vital role in supporting the hospital's operations by providing a range of services including waste removal, equipment delivery, and patient transportation.

Key Responsibilities
  • Remove rubbish, clinical waste, and recycling material from the hospital and place in the appropriate storage areas for removal by external contractors.
  • Deliver and collect equipment, stores, and furniture as required.
  • Assist with moving patients as instructed.
  • Clean wheelie bins as required.
  • Deliver gas cylinders to patient areas as required.
  • Deliver post to staff accommodation on site when required.
Requirements
  • Able to contribute to the Portering Services department/organizational aims and objectives.
  • Able to engage with the RHN IPR process that identifies own personal and development training needs.
  • Able to conduct oneself in a professional manner towards all service users and management.
  • Understand the importance of ensuring confidentiality at all times in accordance with data protection, hospital policy, and good practice.
  • Be reliable, willing, and conscientious and have the ability to work flexibly either individually or as part of a team.
  • Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills.
  • Be punctual/a good timekeeper.
  • Be able to problem-solve with support/use own initiative.
  • Have the ability to be reflective and self-critical; be able to take constructive criticism positively.
  • To be able to read and understand to the required standard.
Working Arrangements
  • To work 39 hours a week on a flexible roster, to work weekends and bank holidays as required.
  • To work in accordance with the day-to-day tasks and activities, as delegated.
  • To ensure compliance with mandatory training and attend other relevant training, as directed.
  • To ensure compliance with relevant hospital policies and procedures.
  • To report accidents and near misses or unsafe situations, so appropriate action can be taken.
  • To treat patients, visitors, and staff with dignity and respect.
  • To undertake any other duties appropriate to the role/as requested by line management.

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