Optical Care Coordinator

6 days ago


London, Greater London, United Kingdom Specsavers Full time

Contact Lens Support Assistant

We are seeking a dedicated Contact Lens Support Assistant to join our team at Tottenham Court Road Specsavers.

About the Role:

The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.

Key Accountabilities:
  • To provide exceptional customer service and support to patients.
  • To assist with contact lens-related tasks and maintain accurate records.
  • To work effectively as part of a team to achieve store objectives.
Benefits and Opportunities:
  • Salary up to £26,000 per annum (dependent on experience).
  • 28 days annual leave plus birthday off.
  • Full-time position (40 hours per week) with weekend working.
  • No late nights.
  • Pension contribution.
  • Access to discounted benefits scheme.
  • Annual subscription to Headspace app.
  • Confidential employee helpline.
  • Opportunities for clinical and professional development.
Requirements:
  • Previous experience in a customer service environment.
  • Minimum 6 months experience in an optics business (contact lens experience preferred).
  • Basic knowledge/experience of optical and/or audiology terminology.


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