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Property Manager

1 month ago

Hornchurch, Greater London, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly motivated and customer-focused Property Manager to join our team in Romford. As a Property Manager, you will be responsible for delivering exceptional service to our landlords and tenants, while achieving results and driving business growth.

Key Responsibilities

  • Booking and conducting property inspections
  • Negotiating tenancy extensions and/or renewals
  • Co-ordinating with contractors to manage maintenance and/or repair issues at properties
  • Deposit returns
  • Resolving rental arrears
  • Processing eviction requests
  • Ensuring properties meet all regulatory health and safety standards
  • Building and maintaining strong relationships with landlords and tenants
  • Managing complaints
  • Completing all check in and check out procedures, inc. full inventory reports

Requirements

  • A Full UK Driving Licence for a manual vehicle
  • Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history
  • Outstanding customer service
  • Good telephone manner
  • IT skills

What We Offer

  • Basic salary range of £22,000 to £31,500 per year, dependent on experience
  • Up to £5,400 in capped commission (in addition to basic salary)
  • A further £2,725 uncapped commission target (in addition to basic salary)
  • Minimum on-target earnings of £30,125+ per year
  • Company Car
  • Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday's, with a day in lieu in exchange)

Additional Benefits

  • Career progression opportunities
  • Company smartphone, for completing role-related tasks
  • Industry-leading training
  • Earn a nationally recognised qualification (inc. ARLA)
  • 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more
  • Eye care
  • Up to £500 for each successful Employee Referral you make
  • Company Pension Scheme