Academic and Operations Director

5 days ago


West Midlands Combined Authority, United Kingdom SF Recruitment Ltd Full time

About Our Client
A rapidly growing, West Midlands-based tour operator with a strong reputation for delivering high-quality services. As they continue to expand, they need an experienced Operations Director to oversee the day-to-day operations of the business.

The Role
As Operations Director, you will report directly to the CEO and be responsible for the strategic management of the sales and delivery teams. You will ensure that all operations are carried out with the highest level of quality and attention to detail, while also mitigating any potential risks. You will be the key point of contact for industry governing bodies and will be responsible for ensuring compliance with relevant regulations.

Key Responsibilities
- Lead and develop a high-performing sales and delivery team
- Ensure exceptional attention to detail and quality of service
- Develop and implement processes to improve operational efficiency
- Collaborate with the CEO to set strategic goals and objectives
- Maintain strong relationships with industry governing bodies

Requirements
- Proven experience in operations management
- Strong understanding of ABTA regulations and industry standards
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills

Location
The role is based in the West Midlands, with regular travel to other locations as required.



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