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Kitchen and Bedroom Design Specialist
2 months ago
We are a leading kitchen and bedroom retailer, driven by our passion for delivering exceptional customer experiences. As the largest kitchen retailer in the UK, we have expanded our presence to the USA, and we continue to innovate and grow.
About the RoleWe are seeking a highly skilled Mobile Designer to join our team in the Scunthorpe Showroom. Our cutting-edge showrooms serve as a source of inspiration for our customers, and with our Mobile Showrooms, we have the opportunity to meet customers in the comfort of their own homes, delivering an authentic Wren design experience.
Main Responsibilities:- Inspire Customers: Showcase the boundless possibilities of Wren's kitchen and bedroom designs, guiding customers throughout the entire process from initial inquiry to their first design.
- Customer Guidance: Effectively manage customer expectations, ensuring their dream kitchen or bedroom is transformed into reality.
- Site Surveys: Conduct thorough surveys of customers' homes, accurately measuring and capturing reference photos, and explaining the process to the customer during the visit.
- Schedule Management: Allocate sufficient time to each customer to create their dream design, maintaining consistent communication to foster strong relationships.
- Health and Safety: Ensure adherence to policies and procedures related to Health and Safety, and responsibilities located in the Integrated Management System (IMS) Responsibilities document.
- World-Class Training: Receive comprehensive training on our products, systems, and sales process, including one week of residential training at our Academy in Barton-upon-Humber.
- Uncapped Earning Potential: Enjoy uncapped earning potential, with commission paid during annual leave.
- Employee Benefits: Enjoy eye care vouchers, EE Discount, and a refer-a-friend scheme, as well as fantastic business-wide opportunities and staff discount after one year of service.
We are looking for a candidate with:
- Prior Experience: Prior experience in the KBB industry or fitted furniture sales is required.
- Creative Mindset: A creative mindset with a keen eye for detail.
- Service Commitment: A commitment to delivering an exceptional level of service to every customer.
- Flexibility: Flexibility regarding working hours, including evenings and weekends, to accommodate our customers' needs.
- Driving License: A full UK manual driving license.
- Organizational Skills: Organized and capable of working independently, effectively managing your time to optimize each customer's experience.
