Customer Service Representative
3 weeks ago
We are seeking a skilled and enthusiastic Bar Team Member to join our team at Fatling. As a Bar Team Member, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.
Key Responsibilities- Welcome and engage every guest, creating a warm and welcoming atmosphere
- Prepare and serve high-quality food and drink, meeting the highest standards of presentation and quality
- Make recommendations that elevate guest experiences, showcasing our menu and drinks offerings
- Maintain a clean and safe environment for guests and colleagues, adhering to health and safety protocols
- Reward Card via the MiXR App, offering 25% off food and drink for you and your friends across our Managed Estate
- Stonegate Xtra Rewards, an online benefits portal providing discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working arrangements
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream, providing early access to your earned wages
- Award-winning development programmes
We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We're your pub, and we're after the people who feel just as connected to who we are and what we do.
We're a local favourite with something for every guest on the main high street of Hornchurch. We offer a relaxed and welcoming venue during the day, with great sports coverage and a fantastic beer garden for our guests. We pride ourselves on being a traditional British boozer.
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