Customer Service Representative

3 weeks ago


Hornchurch, Greater London, United Kingdom CCR Recruitment Group Full time
Customer Service Advisor

We are seeking a skilled Customer Service Advisor to join our team at CCR Recruitment Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients' customers, resolving queries, and driving customer satisfaction.

Daily Responsibilities:
  • Answer incoming calls from our clients' customers to discuss and resolve their queries.
  • Assist our field agents in dealing with our clients' customers.
  • Provide general support to our clients' customers.
  • Make outbound calls to our clients' customers to establish contact.
  • Update our CRM systems with call information and resolutions.
  • Liaise with our clients to ensure correct resolutions for their customers.
  • Manage calls within our quality framework.
  • Drive your own performance to achieve targets.
Requirements:
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.

We offer a competitive salary, excellent bonus and benefit package, and opportunities for growth and development within the company.



  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Adore Recruitment. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service inquiries and resolve issues in a timely and professional...


  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    **Customer Service Role**We are seeking a skilled Customer Service Representative to join our team at Adore Recruitment. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our customer service...


  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    Customer Service ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our...


  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    Customer Service Consultant RoleWe are seeking a skilled Customer Service Consultant to join our team at Adore Recruitment. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our customer service...


  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    Customer Service ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Consultant to join our team at Adore Recruitment.Key Responsibilities:Manage customer service inquiries in line with...


  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    Customer Service ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Consultant to join our team at Adore Recruitment.Key Responsibilities:Manage customer service inquiries in line with...


  • Hornchurch, Greater London, United Kingdom Adore Recruitment Full time

    Customer Service ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. In this role, you will be responsible for managing customer service enquiries in line with our customer service goals.Key Responsibilities:Manage customer service enquiries in line with our customer service...


  • Hornchurch, Greater London, United Kingdom Spencer Clarke Group Full time

    About the RoleSpencer Clarke Group is seeking a highly skilled Customer Service Advisor to join their team in East London. As a key member of the team, you will be responsible for handling customer enquiries across multiple channels, providing referrals and signposting to community and health services, and maintaining accurate records in line with Adult...


  • Hornchurch, Greater London, United Kingdom Spencer Clarke Group Full time

    About the RoleSpencer Clarke Group is seeking a highly skilled Customer Service Advisor to join their team in East London. As a key member of the team, you will be responsible for handling customer enquiries across multiple channels, providing referrals and signposting to community and health services, and maintaining accurate records in line with Adult...


  • Hornchurch, Greater London, United Kingdom Spencer Clarke Group Full time

    About the RoleSpencer Clarke Group is seeking a highly skilled Customer Service Advisor to join their team in East London. As a key member of the team, you will be responsible for handling customer enquiries across multiple channels, providing referrals and signposting to community and health services, and maintaining accurate records in line with Adult...


  • Hornchurch, Greater London, United Kingdom Rec-Revolution Limited Full time

    We are seeking a Sales Assistant to join our team at Rec-Revolution Limited. As a Sales Assistant, you will be an integral part of our team, working closely with colleagues to grow our customer base and loyalty.Responsibilities will include:Building strong relationships with customers to create a positive shop atmosphere and encourage customer...


  • Hornchurch, Greater London, United Kingdom STONEGATE PUB COMPANY LIMITED Full time

    About the RoleWe are seeking a skilled and enthusiastic Bar Team Member to join our team at Fatling. As a Bar Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesWelcome and engage every guest, ensuring they have a memorable experiencePrepare and serve...


  • Hornchurch, Greater London, United Kingdom STONEGATE PUB COMPANY LIMITED Full time

    About the RoleWe are seeking a skilled and enthusiastic Bar Team Member to join our team at Fatling. As a Bar Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesWelcome and engage every guest, ensuring they have a memorable experiencePrepare and serve...


  • Hornchurch, Greater London, United Kingdom STONEGATE PUB COMPANY LIMITED Full time

    About the RoleWe are seeking a skilled and enthusiastic Bar Team Member to join our team at Fatling. As a Bar Team Member, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesWelcome and engage every guest, creating a warm and welcoming atmospherePrepare and serve...


  • Hornchurch, Greater London, United Kingdom STONEGATE PUB COMPANY LIMITED Full time

    About the RoleWe are seeking a skilled and enthusiastic Bar Team Member to join our team at Fatling. As a Bar Team Member, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesWelcome and engage every guest, creating a warm and welcoming atmospherePrepare and serve...


  • Hornchurch, Greater London, United Kingdom Iceland Foods Full time

    Home Delivery Driver (Inside M25) - HORNCHURCHAs a Home Delivery Driver at Iceland Foods, you will be the face of our company, delivering shopping to customers' doors and providing exceptional levels of customer service. You will be working as part of a supportive team, enjoying the open road and connecting directly with our customers. We are looking for a...


  • Hornchurch, Greater London, United Kingdom Prezzo Full time

    Restaurant Service Staff We're looking for enthusiastic team members to join us at Prezzo and help create magical experiences for our guests. As a Restaurant Service Staff, you'll be part of a fast-paced environment where you'll provide a quick, friendly, and professional service always. The Role Take orders promptly and deal with queries efficiently. Share...

  • Department Head

    4 weeks ago


    Hornchurch, Greater London, United Kingdom B&Q Full time

    About the RoleWe're looking for a talented and motivated individual to join our team as a Department Manager Designate. As a key member of our sales team, you'll be responsible for leading by example and building an inclusive culture for your colleagues and customers.Key ResponsibilitiesCoach and train your team to recommend the right finance, products, and...

  • Department Head

    4 weeks ago


    Hornchurch, Greater London, United Kingdom B&Q Full time

    About the RoleWe're looking for a talented and motivated individual to join our team as a Department Manager Designate. As a key member of our sales team, you'll be responsible for leading by example and building an inclusive culture for your colleagues and customers.Key ResponsibilitiesCoach and train your team to recommend the right finance, products, and...

  • Department Lead

    6 days ago


    Hornchurch, Greater London, United Kingdom B&Q Full time

    About the RoleIn a dynamic sales environment, we're seeking a skilled Department Manager to lead our showroom team. As a key member of our team, you'll be responsible for coaching and training your team to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead by example to build a positive and inclusive team cultureCoach and...