Debt Recovery Specialist
4 weeks ago
We are seeking a highly organized and detail-oriented Collections Agent to join our team at Adecco. As a Collections Agent, you will be responsible for proactively overseeing and managing the Debtors Ledgers to ensure prompt payment and minimize bad debt.
Key Responsibilities:- Allocate cash receipts in a timely manner across multiple bank accounts and debtors ledgers.
- Transfer receipts and use journals where payment has been received into the wrong bank account.
- Notify bank of invoicing on a daily basis.
- Chase payment for aged debt via telephone and email according to company policy.
- Organize sales ledger data using Excel to produce a prioritized debt chasing schedule.
- Send statements and reminder letters in a timely fashion.
- Deal with customer queries efficiently.
- Update PO references, send copy invoices, and proofs of delivery as required.
- Upload sales invoices to customer portals where necessary.
- Liaise with internal contacts to resolve customer disputes and account issues.
- Build relationships with accounts payable staff at large accounts.
- Record contacts, communications, and actions.
- Maintain customer records and housekeeping of customer ledger.
- Monitor the 'accounts' inbox and assist with workload distribution across the team.
- Produce 'move to legal' recommendations and complete follow-up paperwork.
- Liaise with and report to the bank.
- Audit contact for sales ledger related queries.
- Provide holiday cover for other team members.
- Experience in all aspects of Sales Ledger maintenance and administration.
- Experience in Invoice Discounting and working across multiple ledgers.
- Microsoft Dynamics NAV experience is an advantage but not essential.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Debt Recovery Specialist
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