Senior Account Manager

5 days ago

London, Greater London, United Kingdom Ted Experience Full time
About Ted Experience

Ted Experience is a leading provider of bespoke workforce solutions, leveraging cutting-edge technology to optimize staffing, recruitment, and deployment for the world's largest companies.

About the Role

This exciting opportunity is for a Senior Account Manager/Senior Account Executive to oversee the planning and execution of our business, working closely with key clients to deliver exceptional results. The ideal candidate will have a minimum of 2 years' experience in a similar role, with a strong background in operational management, client services, and account management.

Key Responsibilities
  • Ensure campaign execution meets client expectations and exceeds targets.
  • Manage accuracy in store planning and scheduling, resolving issues and communicating solutions to clients.
  • Work closely with clients to plan and schedule stores, managing issues and leveraging data for informed decision-making.
  • Track campaign targets and advise on store selection based on performance data.
  • Prepare and distribute work schedules, ensuring timely and accurate delivery.
  • Monitor payroll enquiries and resolve issues with assistance from the Senior Account Manager/Finance Director.
About You
  • Minimum 2 years' experience in a similar role, with a strong background in operational management, client services, and account management.
  • Highly presentable and able to convey our brand attributes: professional, knowledgeable, confident, honest, and trustworthy.
  • Detail-oriented and a brilliant communicator.
  • Aptitude for system processes, development, and compliance management of online databases.
  • Intermediate to advanced use of Microsoft Excel and strong initiative for self-learning.
  • Fluency in Microsoft PowerPoint for building client-facing presentation decks.
  • High level of written English and attention to detail in producing internal and external copy.
What Ted Can Offer You
  • Defined KPIs and bonus structure.
  • Competitive basic salary.
  • Gym membership.
  • Premium healthcare package.
  • 28 days holiday (inc. bank holidays).
  • A supportive senior leadership team.
  • A business environment focused on your growth vision to match your ambitions.
  • A great work and play culture.
  • Independently owned and run by the senior team.
  • A familial vibe where you can truly be yourself with no politics & no bullshit.

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