Team Leader

4 weeks ago


Inverness, Highland, United Kingdom Hobbycraft Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Hobbycraft. As a Team Leader, you will play a key role in supporting the management team and driving sales, while delivering excellent customer service.

Key Responsibilities

  • Operate the till and accurately handle cash, credit/debit card, and gift card transactions
  • Oversee operations, including merchandising, goods in, warehouse operations, and duty management responsibilities
  • Support and coach new colleagues
  • Coordinate the workload of colleagues
  • Answer customer enquiries

About You

  • A minimum of 1 year's previous retail experience is essential, with managerial or supervisory roles being advantageous
  • Must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer needs
  • High levels of enthusiasm, drive, and motivation
  • Confident and clear communication skills
  • Must be flexible to accommodate business trading needs

Benefits

  • Rates of pay above minimum wage
  • 25% Discount Card for Hobbycraft Stores
  • Generous holiday with an increase each holiday year
  • A creative working environment
  • Company pension contribution
  • Cycle to Work Scheme
  • Access to our Employee Support Programme for overall well-being
  • Continuous training, development, and performance management
  • Colleague Social Events throughout the year

Hobbycraft is an equal opportunities employer and is committed to equal and fair treatment for all colleagues or potential colleagues, irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.


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