Global Client Growth Specialist
1 month ago
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
Key Responsibilities- Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts.
- Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
- Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
- Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
- Optimize client interactions and sales strategies by utilizing playbooks and processes.
Requirements
- Bachelor's degree in business, marketing, or a related field.
- 2-5 years experience in account management.
- Knowledge of Payroll, HRIS, or Fintech industries.
- Proficiency with CRM software and project management tools.
- Client-focused with a passion for outstanding service.
- Strong organizational and time management skills.
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