Senior Liaison Officer
2 weeks ago
About the Role:
18 Recruitment Limited are seeking a Senior Liaison Officer to join their team in the Midlands. The successful candidate will be responsible for providing information and support to tenants whose homes are affected by major works.
Key Responsibilities:
- Providing information and support to tenants affected by major works
- Managing a team of Resident Liaison Officers
- Dealing with windows and doors upgrades and external decoration works
- Ensuring residents are informed at all stages of works
- Dealing with customer complaints and providing support to vulnerable residents
Requirements:
- Proven experience in liaison and management roles
- Proficiency in IT, particularly Microsoft Teams
- Strong analytical skills with ability to interpret data effectively
- Excellent verbal and written communication skills
- Strong organisational skills with attention to detail
- Ability to work collaboratively within a team and be self-motivated
- Driving License to travel between sites
- CSCS
Working Hours and Salary:
The role is a permanent position working Monday to Friday 8am to 5pm. Salary is dependent on experience.
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