Academic Support Lead
1 day ago
We are seeking a dedicated individual to lead our Peer Mentor Programme for distance learning students.
As a Academic Support Lead, you will be responsible for developing and managing the programme, coordinating relationships between academic staff and students, and fostering collaboration and community.
You will work closely with the Academic Persistence Programme team to support retention goals and monitor student engagement.
Track, analyse, and report on student data to inform programme improvements and enhance outcomes.
Your Responsibilities- Develop and manage the Peer Mentor Programme for distance learning students.
- Act as a student advocate, coordinating relationships between academic staff and students.
- Collaborate with the Academic Persistence Programme team to support retention goals.
- Track, analyse, and report on student data.
We're looking for an enthusiastic, proactive, and detail-oriented individual who is committed to making a positive impact on students' academic journeys.
To be successful in this role, you should have:
- A strong passion for student success and higher education.
- Experience in event coordination or student support.
- Previous experience in supporting students, handling complaints, and using CRMs or student records systems.
- Knowledge of data protection principles and student development theory.
At Arden University, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible.
Employees benefit from:
- 30 days holiday, plus bank holidays, and Christmas closure.
- A generous Aviva pension plan, with employer contributions starting at 7%.
- PMI or Healthcare Cashback (dependent on role grade).
- Study any Arden course for free, with generous discounts for family and friends.
- The 'Golden Ticket' which allows you to gift anyone in your life a free Arden education.
- Plus, other competitive benefits.
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