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Lead Generation Account Handler

2 months ago

Brierley Hill, Dudley, United Kingdom Ardonagh Advisory Full time

Job Summary:

Ardonagh Advisory is seeking a highly motivated and enthusiastic Lead Generation Account Handler to join our team. As a Lead Generation Account Handler, you will play a crucial role in promoting our insurance offerings to new and potential clients, ensuring that the correct department can provide a quotation for that client.

Key Responsibilities:

  • Input details of telephone calls into diary systems, always asking for advice when needed.
  • Book appointments for Development and Account Executives and handlers with prospects, leads and existing clients ensuring that they are fully qualified leads.
  • Coordinate Development and Account Executives/handlers diaries to ensure optimum use of time and bookings.
  • Coordinate the allocation of leads and ensure they are contacted in good time and actively followed up.
  • Ensure that company procedures and systems are followed and reviewed.
  • Achieve targets, and produce accurate and complete management information.
  • Manage the lead/pipeline databases and pro-actively chase others to maximise conversion.
  • Generate new prospects and leads for new business enquiries via the telephone, email and face to face.
  • Manage mail shots and lead generation projects providing accurate and timely MI.
  • Ensure any pipelines and client management systems are kept up to date and have the required MI readily available.
  • Liaise with other departments to attend to customers' needs.
  • Linking to the correct product to match the clients' demands, needs and expectations.
  • Provide excellent customer service.
  • Provide admin support to the sales team with processing quotes and new business.
  • Communicate effectively with other departments.

What We Offer:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Gain CII or ACII qualifications to boost your knowledge and career prospects.
  • Pensions scheme for when you feel it's time to retire.
  • 24-hour support for physical and mental wellbeing.
  • 1 day paid volunteering day to give back to our communities.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.