Compliance and Operations Coordinator

3 days ago


Coventry, Coventry, United Kingdom Stonewater Full time

This role is fully remote. Following internal promotion, we're seeking a Compliance Administrator to contribute towards ensuring compliance with relevant legislative requirements for sites managed by Stonewater. The successful candidate will provide administrative support to the Compliance Manager and Head of Mechanical & Electrical, processing data pertaining to electrical and specialised system compliance, testing and servicing, and raising work orders where applicable for remedial works.

Key Responsibilities:

  • Reviewing compliance certification for electrical and specialist systems, ensuring that non-compliant certificates are reviewed by the M&E team and returned to the relevant contractor for action.
  • Supporting contractors in attaining access to customers' homes to complete inspections, testing and maintenance of systems and repairs where necessary, including preparing court packs to enable Stonewater to attain access injunctions where necessary.
  • Ensuring work is carried out within target timescales, creating work orders arising from compliance events and maintenance programmes, allocating actions to internal duty holders, allocating monthly samples to the Compliance Auditor, and updating asset records following the completion of works to ensure elemental data is maintained to inform planned work programmes.

Requirements:

  • Experience of working in an administrative setting within a Social Housing setting.
  • Ability to proficiently use relevant computer software packages including the Microsoft Office Suite.
  • Commitment to continuous professional development.

Stonewater is a leading housing provider, managing around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.



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