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Service Manager

2 months ago


Ipswich, Suffolk, United Kingdom Brainkind Full time £60,000

Main Purpose:

To take overall responsibility for the effective management of all aspects of the service, thereby ensuring the provision of the highest quality standards of specific care and treatment, driven by the needs of the individual.

To lead, manage and direct a multidisciplinary team in the attainment of aims and objectives linked to Brainkind Strategic Plan and the needs of the individual.

To meet full compliance in line with the requirement of the regulatory body and relevant legislation. To obtain and successfully maintain registration as Registered Manager for the service with CQC.

Main Tasks and Responsibilities:

Demonstrate professional leadership and provide 'hands on' management support and guidance, managing staff activities and influencing their practices and attitudes.

Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met.

Take responsibility for setting and monitoring of budgets, capital, and revenue, within location. Ensuring agreed staffing levels are adhered too unless authorised in writing as exception.

Take overall responsibility for recruitment, employment and working practises, complying with Employment Law and contractual obligations. To include the provision of Induction, training, and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values, and high-performance standards. This includes the planning and management of annual leave of all staff designations to always ensure the safe running of the service.

About You:

  • QCF (NVQ) Level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health
  • In Depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
  • 5 years' experience of managing registered care homes.
  • Valid UK Driving Licence.

Key Skills and Qualifications:

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of healthcare regulations and legislation
  • Experience of managing budgets and resources

What We Offer:

  • A competitive salary of £60,000 per annum
  • Up to 10% stakeholder bonus
  • 38 days annual leave (inclusive of bank holidays)
  • Excellent training and support
  • Company Pension
  • Group life assurance
  • Eye voucher scheme
  • Nationwide employee staff discounts incl. eating out and shopping
  • Blue Light Card: provides those in the NHS, emergency services, social care sector and armed forces with discounts online and in-store

Why Join Us:

At Brainkind, we are committed to providing high-quality care and services to individuals with brain injuries and other neurological conditions. We are a dynamic and supportive team, and we are looking for a skilled and experienced Service Manager to join our team.

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and dedicated individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.