Senior IT Manager
4 days ago
Job Title: Senior IT Manager
About the Role:
We are seeking an experienced IT Incident Manager to join our dynamic IT team at Maru Search & Consultancy, a CRG Company. This role has opened up due to an internal promotion, reflecting our company's commitment to nurturing talent and providing clear career progression opportunities.
Key Responsibilities:
- Manage incidents and ensure smooth communication across various departments.
- Develop and implement effective incident management processes.
- Collaborate with IT teams to resolve technical issues and improve overall IT service delivery.
- Provide expert guidance on IT service management best practices.
- Contribute to the development of IT strategies and policies.
Requirements:
- ITIL v3 Certification
- Experience with Microsoft and AWS technologies
- Proven experience in IT service management, particularly in busy, high-pressure settings
- A clear path for career advancement within a supportive team of 15, including incident managers, service managers, IT change analysts, and support engineers
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
About Us:
Maru Search & Consultancy, a CRG Company, is a leading recruitment agency specializing in IT and technology staffing. We are committed to delivering exceptional service and building long-term relationships with our clients and candidates.
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