Senior IT Manager

4 days ago


Bournemouth, Bournemouth, United Kingdom Maru Search & Consultancy, a CRG Company Full time

Job Title: Senior IT Manager

About the Role:

We are seeking an experienced IT Incident Manager to join our dynamic IT team at Maru Search & Consultancy, a CRG Company. This role has opened up due to an internal promotion, reflecting our company's commitment to nurturing talent and providing clear career progression opportunities.

Key Responsibilities:

  • Manage incidents and ensure smooth communication across various departments.
  • Develop and implement effective incident management processes.
  • Collaborate with IT teams to resolve technical issues and improve overall IT service delivery.
  • Provide expert guidance on IT service management best practices.
  • Contribute to the development of IT strategies and policies.

Requirements:

  • ITIL v3 Certification
  • Experience with Microsoft and AWS technologies
  • Proven experience in IT service management, particularly in busy, high-pressure settings
  • A clear path for career advancement within a supportive team of 15, including incident managers, service managers, IT change analysts, and support engineers

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package

About Us:

Maru Search & Consultancy, a CRG Company, is a leading recruitment agency specializing in IT and technology staffing. We are committed to delivering exceptional service and building long-term relationships with our clients and candidates.



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