Beauty Retail Manager
2 weeks ago
Overview
The successful Store Manager will have the responsibility of leading, coaching, and developing a high-performing team of Retail Artists to achieve sales, customer service, and operational targets. This role will require the ability to create and execute an agile business plan, focusing on strategic targeting, exceptional customer relationship management, and team leadership.
Key Responsibilities
- Lead and develop a team of Retail Artists to achieve sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting and exceptional customer relationship management
- Coach and inspire team members to develop their skills and exceed their KPIs
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
- Collaborate with the leadership team to drive business growth and innovation
- Develop and implement in-store events and promotions to drive sales and customer engagement
- Ensure a safe and inclusive work environment, promoting diversity, equity, and inclusion
Requirements
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience creating and executing in-store events and promoting customer engagement
- Proficient in Microsoft Office and ability to learn new software systems
Benefits
- Competitive industry salary and commission scheme eligibility
- Annual leave, family leave, product discount, and mental health wellbeing initiatives
- Exclusive discounts and offers through a benefits platform
- Extensive training and development opportunities
About MAC Cosmetics
MAC Cosmetics is a global leader in the beauty industry, committed to diversity, equity, and inclusion. We value creativity, innovation, and customer satisfaction, and we strive to provide a safe and inclusive work environment for all employees.
Equal Opportunities Employer
MAC Cosmetics is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, promotes inclusion, and provides equal opportunities for all employees.
QualificationsAbout You
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience creating and executing in-store events and promoting customer engagement
- Proficient in Microsoft Office and ability to learn new software systems
Language
English
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