Retail Sales Associate

1 month ago


Edinburgh, Edinburgh, United Kingdom BT Group Full time

About the Role

We're looking for a talented Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.

What You'll Do

  • Provide outstanding customer service, answering questions and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Stay up-to-date with product knowledge and promotions to make informed recommendations to customers.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.

What's in it for You?

  • A competitive hourly rate of £12.34 plus 20% on target commission.
  • Access to online GP services, providing 24/7 support for you and your family.
  • Market-leading paid carer's leave, up to 2 weeks off for carers to support colleagues with family or friend care responsibilities.
  • Equalised maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year.
  • Huge discounts on EE and BT products, saving you hundreds of pounds every year.
  • Support in carving your own career path, with opportunities for development and growth.
  • Season Ticket Travel Loan, providing funds for travel to and from work.
  • Volunteering days, allowing you to give back to your local community.
  • Optional Private Healthcare and Dental, protecting you and your family.

Our Culture

We're passionate about developing our people and creating a positive, inclusive work environment. If you're a curious and resilient individual who enjoys building relationships and providing excellent customer service, we'd love to hear from you.



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