Retail Sales Associate

3 weeks ago


Edinburgh, Edinburgh, United Kingdom New Balance Full time

Role Overview:

New Balance is a sportswear brand that values its employees as family members. We are seeking a Retail Associate who can engage with customers, provide excellent service, and contribute to the store's commercial success.

Main Responsibilities:

  • Meet personal KPIs and contribute to overall store performance
  • Deliver exceptional customer satisfaction throughout the customer journey
  • Help maintain a commercial store environment following company guidelines
  • Adhere to company policies and procedures
  • Maintain health, safety, and environmental standards in store
  • Perform other duties as required by management

Requirements for Success:

  • Team player with excellent communication skills
  • Demonstrate customer service skills and a passion for retail and sales
  • Ability to perform basic math and general retail operational processes
  • Flexible work schedule including weekends and holidays

Additional Benefits:

  • Competitive compensation
  • Potential to earn more through our Retail Bonus Scheme
  • Great development opportunities
  • Inclusive working environments across all our European locations
  • Generous staff discount
  • Project involvement across our European region
  • Flexible uniform package


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