Retail Sales Associate

1 month ago


Edinburgh, Edinburgh, United Kingdom New Balance Full time
Key Responsibilities

As a Retail Associate at New Balance, you will be responsible for delivering exceptional customer service, achieving personal KPIs, and contributing to overall store performance.

Key Accountabilities:
  • Meet personal KPIs and contribute to overall store performance
  • Deliver total customer satisfaction through the end-to-end customer journey
  • Help maintain a commercial store environment following company guidelines
  • Adhere to company policies and procedures
  • Maintain health, safety, and environmental standards in store
  • Perform other duties as required by management
Requirements for Success

To succeed in this role, you will need to be a team player with excellent customer service skills, a passion for retail and sales, and a desire to learn.

  • Team Player
  • Demonstrate customer service skills
  • Possess a passion for retail and sales
  • Desire to learn
  • Ability to perform basic maths and general retail operational processes
  • Effective communication skills
  • Flexible work schedule including weekends and holidays
Additional Benefits

New Balance offers a range of benefits, including competitive compensation, potential to earn more through our Retail Bonus Scheme, great development opportunities, and inclusive working environments across all our European locations.

  • Competitive compensation
  • Potential to earn more through our Retail Bonus Scheme
  • Great development opportunities
  • Inclusive working environments across all our European locations
  • Generous staff discount
  • Project involvement across our European region
  • Flexible uniform package


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