Service Operations Manager

3 days ago


Nuneaton, Warwickshire, United Kingdom Talent Finder Full time
Job Overview

Talent Finder is seeking a highly skilled Service Operations Manager to join our team based in the Midlands. This full-time position involves managing mobile service and repairs for eBikes, ensuring maximum reliability and safety.

The successful candidate will have strong hands-on experience with repairs and servicing, preferably in eBike maintenance. They should be aware of commercial considerations when completing jobs and possess excellent time management skills.

The estimated annual salary for this role is £35,000 - £45,000, depending on experience. Benefits include opportunities to attend industry events, a supportive working environment, travel expenses covered, and training opportunities.

Responsibilities
  • Carry out paid and unpaid repairs, perform maintenance, and complete scheduled servicing both on-site at customer locations and in-house at our service centre in Nuneaton.
  • Deliver efficient and effective servicing for fleet eBikes, ensuring maximum reliability and safety.
  • Manage customer support forms and inquiries, ensuring a professional and responsive service.
  • Plan and allocate service jobs using effective journey planning, optimising time and resources.
  • Monitor and manage stock levels to support repairs and servicing.


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