Senior Sales Manager

3 weeks ago

Glasgow, Glasgow City, United Kingdom Harrington Recruitment Full time
Job Title: Senior Sales Manager

This role is responsible for overseeing the Diagnostics and Clinical Laboratory Product portfolio in Scotland. The successful candidate will manage and nurture commercial relationships and interests across specific geographical territories and/or market segments.

Key Responsibilities:

  1. Maintain and develop sales opportunities with existing clients.
  2. Identify and prospect new clients; and develop new business opportunities.
  3. Upselling and cross-selling from the company product portfolio and identifying areas of sales improvement to meet assigned targets.
  4. Arrange and conduct customer meetings, allocating 4 days per week for this and arranging up to 6 customers appointments per day.
  5. Visit customers as necessary to support direct sales initiatives.
  6. Negotiate contracts and close agreements to increase revenue streams and maximize profits.
  7. Act as the primary point of contact for all assigned customers, handling all account management matters.
  8. Develop and maintain long-term relationships, at all levels of management and responsibility, with current customers and accounts.
  9. Ensure clients receive requested products and services in a timely fashion.
  10. Communicate client needs to, and liaise with, internal staff to ensure the provision of appropriate customer service.
  11. Forecast and track client account metrics.
  12. Manage projects within client relationships, ensuring the timely and successful delivery of business solutions according to customer needs and company objectives.
  13. Handle multiple clients simultaneously, often under tight deadlines.
  14. Maintain records of client transactions on a daily/weekly/monthly; including effective use of Customer Relationship Management software.
  15. Clearly communicate the progress of monthly/quarterly sales initiatives to internal and external stakeholders through written reports and presentations.
  16. Monitor and forecast key account metrics (e.g., quarterly sales outcomes and annual forecasts).
  17. Maintain a good level of product and market knowledge including trends and market reform.
  18. Assist with challenging client requests or issue escalations as needed.
  19. Maintain appropriate company records and submit in line with deadlines.
  20. Keep up-to-date with product knowledge, market activities, competitive products, and industry trends.

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