Tech Support Analyst

5 days ago


London, Greater London, United Kingdom Euro London Appointments Full time
Job Description:
We have an exciting opportunity for a Tech Support Analyst - Live Operations to join our team in West London. As a key member of our digital technical team, you will be responsible for monitoring and supporting OTT platforms, as well as providing technical assistance to our internal stakeholders.

Main Responsibilities:
- Monitoring live video streams and identifying potential issues
- Collaborating with internal teams to troubleshoot technical problems
- Providing expert-level technical support to our clients

Requirements:
- Experience working in digital technical/media operations
- Strong understanding of IT systems and protocols
- Ability to work under pressure and meet deadlines

Salary: £38,000 - £48,000 per annum

Contract Details:
This is a temporary contract for 6 months, with the possibility of extension based on performance.

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