Quantitative Project Coordinator

2 weeks ago

London, Greater London, United Kingdom M3EU Full time
Job Title: Quantitative Project Coordinator

We are seeking a highly motivated and detail-oriented Quantitative Project Coordinator to join our team at M3EU. As a key member of our Client Service team, you will play a crucial role in the day-to-day management of market research studies, ensuring timely completion, within budget, and in accordance with project specifications.

Key Responsibilities:
  • Support and execute sampling and fieldwork plans, including screener review for allocated projects.
  • Execute end-to-end project-related tasks, such as link setup, link testing, languages requests, desk research, quality/audit checks, and study invitations.
  • Ensure projects and tasks are completed in line with client/project lead timelines.
  • Setup or review dynamic audiences for allocated projects to ensure relevant samples are invited.
  • Address Support Team and other stakeholders' requests in a timely manner.
  • Attend meetings with PMs to ensure project specifications, client needs, timelines, and responsibilities are understood.
  • Host market research pretest/pilot interviews for clients and ensure interviews are conducted on time and as planned.
  • Build, update, and track customized fielding plans for all projects as needed.
  • Support PMs and coordinate fieldwork tasks on up to 20 live projects to maintain knowledge and experience on market research recruitment for quantitative studies.
  • Proactively seek alternative fieldwork strategies and find solutions to address response rates and costs on each project.
  • Discuss fieldwork progress and concerns with PDM before presenting solutions/suggestions to Project Lead.
  • Deploy samples on projects and manage exclusion lists on quantitative projects.
  • Manage and control partners on quantitative projects throughout the life cycle of the project.
  • Handle compensation approvals and send final updates to partners and a summary of agreed costs in a timely manner.
  • Track, monitor, and report on sampling performance and project costs, supporting the improvement of project gross profit and timely delivery.
  • Alert the Project Manager of a project when a fieldwork strategy is failing, when the project is getting off track, or there is a quality concern, and work together to find alternative solutions.
  • Support PMs with invoicing, ensuring projects are closed and ready for invoicing in a timely manner.
  • Partner with Project Managers, Senior Project Managers, and/or Project Directors on projects to assist with day-to-day needs, including attendance of project meetings, fieldwork plans, and other administrative tasks.
  • Be responsible for project coverage if the partnering project manager is out of the office during the lifecycle of the project.
  • Design and request multichannel recruitment methodologies for allocated projects, including email campaigns, calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups, and associations networking and social media.
Qualifications:
  • Bachelor's degree or equivalent preferred.
  • Relevant coursework in market research or healthcare preferred but not required.
  • 0-1 year of market research experience.
Knowledge, Skills, and Abilities:
  • Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
  • Strong Microsoft Office skills (Excel) and quick learner of new technologies/software.
  • Basic math skills, with the ability to calculate incidence rate, response rates, profit, etc.
  • Interest/natural curiosity or previous experience/exposure within the healthcare space.
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success.
  • Ability to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
  • Self-motivated and able to (re)prioritize tasks throughout the workday.
  • Exceptional time management, organizational skills, attention to detail, and ability to multitask.

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