Technical Support Specialist for Mobile Devices

7 days ago


Potters Bar, Hertfordshire, United Kingdom Ashdown Group Full time

Company Overview


A leading multinational business in the IT sector is seeking a skilled Technical Support Specialist to join its expanding team based in Potters Bar, Hertfordshire. This office-based role requires the chosen candidate to work 5 days a week.


About the Role


This position involves providing proactive support services for 2,000 mobile devices and fixed line telephony systems, as well as traditional IT support in a Windows environment.


The ideal candidate will be responsible for configuring and managing mobile and fixed telephony administration, including MDM system management. They will also liaise with third-party vendors to troubleshoot issues, manage upgrades, and roll out new mobile services.


As part of this role, you will also provide day-to-day IT support, with experience in Windows OS and Active Directory support being highly advantageous.


Requirements


We are looking for an experienced IT professional who can demonstrate their skills in mobile device management and technical support.


What We Offer


This is an excellent opportunity to join a highly successful company that offers a clear career path for ambitious professionals.


Salary


The estimated salary for this role is around £40,000 - £60,000 per annum, depending on experience.


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