Current jobs related to Technical Services Director - Andover, Hampshire - Rich Products Corporation

  • Senior Technical Director

    2 weeks ago

    Andover, Hampshire, United Kingdom Roke Full time

    Job Title: Senior Technical DirectorAbout the Role:Roke Manor is a leading technology powerhouse that brings the physical and digital together to revolutionise industries. The company operates across four major business units: Futures, Defence, National Security, and Intelligence. Each unit has a distinct identity and the freedom to innovate and provide...

  • Air Conditioning Technical Services Director

    3 weeks ago

    Andover, Hampshire, United Kingdom Calibre Full time

    Job Title: HVAC Technical Manager (Heating Biased)Location: Andover, UKIndustry: Commercial HVAC Rental SolutionsSalary: Competitive and dependent on experienceAre you a seasoned HVAC professional with a strong focus on heating systems? Our client, a leading provider of commercial HVAC rental services, is seeking an experienced HVAC Technical Manager...

  • Air-conditioning Technical Services Director

    5 days ago

    Andover, Hampshire, United Kingdom Calibre Full time

    Job Title: HVAC Technical Manager (Heating Biased)Location: AndoverIndustry: HVAC Rental SolutionsSalary: Dependant on experienceOur client, a leader in commercial HVAC rental services, seeks an HVAC professional with a focus on heating systems to fill the position of HVAC Technical Manager (Heating Biased) in Andover.

  • HVAC Technical Project Manager

    2 weeks ago

    Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled HVAC Technical Project Manager to join our team at Rise Technical Recruitment Limited. As a key member of our commercial team, you will be responsible for overseeing the delivery of commercial Heating and Cooling projects. This is a fantastic opportunity for a Heating/Refrigeration Engineer to step into a Project...

  • Sales Director

    3 weeks ago

    Andover, Hampshire, United Kingdom Verto People Full time

    Sales Manager / Area Sales Manager / Business Development ManagerJoin a leading engineering company in the industrial pump industry as a Sales Manager / Area Sales Manager / Business Development Manager. This role offers clear progression into Sales Director and Director due to current retirement plans.Key Responsibilities:Responsible for business...

  • Sales Director

    3 weeks ago

    Andover, Hampshire, United Kingdom Verto People Full time

    Sales Manager / Area Sales Manager / Business Development ManagerJoin a leading engineering company in the industrial pump industry as a Sales Manager / Area Sales Manager / Business Development Manager. This role offers clear progression into Sales Director and Director due to current retirement plans.Key Responsibilities:Responsible for business...

  • Technical Services Area Manager

    4 weeks ago

    Andover, Hampshire, United Kingdom Rich Products Corporation Full time

    Job SummaryThe Technical Services Area Manager is responsible for leading the technical services team in a designated geographic region. This role requires strong leadership and technical skills to manage a team of service providers and ensure delivery of high-quality technical services to customers.Key ResponsibilitiesManage a team of service providers to...

  • Technical Services Area Manager

    4 weeks ago

    Andover, Hampshire, United Kingdom Rich Products Corporation Full time

    Job SummaryThe Technical Services Area Manager is responsible for leading the technical services team in a designated geographic region. This role requires strong leadership and technical skills to manage a team of service providers and ensure delivery of high-quality technical services to customers.Key ResponsibilitiesManage a team of service providers to...

  • Medical Field Service Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Medical Field Service Engineer

    1 month ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Medical Field Service Engineer

    1 month ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Medical Field Service Engineer

    2 weeks ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team in the South East region. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and healthcare...

  • Medical Field Service Engineer

    1 month ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Medical Field Service Engineer

    1 month ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Medical Field Service Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Medical Field Service Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Medical Field Service Engineer OpportunityWe are seeking a skilled Medical Field Service Engineer to join our team at a global leader in healthcare. As a Medical Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced CT Computed Tomography Medical Imaging Systems at hospitals and...

  • Commercial Director

    5 days ago

    Andover, Hampshire, United Kingdom THG Full time

    About THGWe're a fast-moving, global technology group that specializes in taking brands direct to consumers. Our digital commerce ecosystem, THG Ingenuity, powers a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty.We handle everything in-house, including technology, content creation, e-commerce, marketing,...

  • Electrical Field Service Engineer

    3 weeks ago

    Andover, Hampshire, United Kingdom TRS Consulting Services Limited Full time

    Electrical Field Service Engineer OpportunityWe are seeking an experienced Electrical Field Service Engineer to join our team at a leading manufacturer of medical imaging systems. As a key member of our national team, you will be responsible for the installation, service, breakdown repair, and maintenance of operating theatre equipment, including surgical...

  • Technical Support Specialist

    4 weeks ago

    Andover, Hampshire, United Kingdom oilandgas Full time

    Job Title: Technical Support SpecialistThis is a challenging and rewarding role that requires a high level of technical expertise and excellent communication skills. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users in a corporate environment.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    4 weeks ago

    Andover, Hampshire, United Kingdom oilandgas Full time

    Job Title: Technical Support SpecialistThis is a challenging and rewarding role that requires a high level of technical expertise and excellent communication skills. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users in a corporate environment.Key Responsibilities:Provide technical support and...

Technical Services Director

2 months ago

Andover, Hampshire, United Kingdom Rich Products Corporation Full time
Job Summary

The Technical Services Area Manager will be responsible for leading the technical services team in a designated geographic region, ensuring the delivery of high-quality services to customers. This role will require strong leadership and management skills, as well as the ability to collaborate with cross-functional teams to drive business growth and customer satisfaction.

Key Responsibilities
  • Manage a team of service providers to ensure timely and effective delivery of technical services
  • Develop and implement strategies to improve service quality and customer satisfaction
  • Collaborate with local business leaders to define customer experience and service budget
  • Oversee the performance management of service providers to meet SLAs and budget expectations
  • Identify and onboard new service providers to meet growth and budget needs
  • Coordinate with procurement leaders to evaluate and rate potential service providers
  • Advise procurement leaders on operational contract requirements and review agreements to ensure operational feasibility
  • Coordinate technical training required to perform field service and remanufacturing services
  • Facilitate admin setup for new service providers
  • Set communication information requirements and cadence per COE standards
  • Perform customer and service provider visits regularly
  • Ensure service providers are continually trained to support the equipment in their assigned territories
  • Provide escalated support to service provider field engineers, including requests for exchanges
  • Audit service invoices to ensure work done meets technical requirements
  • Provide local associates with technical support, as needed
  • Manage part stock levels in market to minimize service disruptions and additional costs
Requirements
  • Associate Degree or vocational training in electrical/mechanical areas preferred
  • Two or more years experience as a Service Technician
  • Passion for customer satisfaction
  • Experience with electro-mechanical and IoT connected equipment
  • Strong written and verbal communication skills
  • Excellent attention-to-detail and organizational skills
  • Working knowledge of computers, including Windows and Microsoft applications
  • Initiative-taking and goal-oriented
  • Ability to travel, including internationally
Working Conditions

This role will require lifting of fifty pounds (22.5 KG) and pushing or pulling of up to 250 pounds (110 KG). A significant amount of travel is required, with 50% or higher travel at times.