Liability Claims Specialist

4 weeks ago


Leeds, Leeds, United Kingdom QBE Management Services (UK) Limited Full time
Job Summary

We are seeking a highly skilled Liability Claims Handler to join our team at QBE Management Services (UK) Limited. As a Liability Claims Handler, you will be responsible for investigating and resolving EL/PL claims in a timely and efficient manner, ensuring excellent claims handling service with minimal leakage.

Key Responsibilities
  • Investigate and resolve EL/PL claims to provide excellent claims handling service with minimal leakage
  • Identify and investigate coverage issues to ensure the company's liability is in line with its contractual commitments
  • Identify subrogation, contribution, and other recovery issues and pursue them where appropriate
  • Manage claims and other material claims issues to resolve and settle claims on an economic basis
  • Respond to internal and external stakeholder requests in accordance with service standards
  • Flag complaints as required and treat customers fairly
  • Maintain knowledge of the claims portfolio and provide information to others on request to support underwriting and claims decisions
  • Reserve accurately to ensure the company's liability is clear at all times
  • Maintain efficient handling of your own caseload to ensure prompt, timely, and effective handling of claims
About You
  • Excellent investigative skills
  • Proven experience dealing with policy coverage
  • Experience dealing with liability negotiations
  • Effective communication skills, written and verbal
  • Relationship management skills
  • Able to competently use MS Office applications such as Word, Excel, and PowerPoint
Why QBE?

At QBE, we want our people to feel rewarded and inspired to perform at their best. That's why we have created 'At My Best', a connection that shows we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That's why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We have adopted flexible working across the company and welcome this conversation.

With more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support, and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below, we also offer an extensive choice of other options to suit you.

  • 30 days holiday a year with the option to buy up to 2 additional days
  • Flexible working – balancing work and life is important, so our flexible working opportunities are open to all, this can include part-time, job share, and compressed hours
  • Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary
  • Private medical insurance – we fund fully comprehensive private medical cover for you and all the family
  • Family-friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation, or how you become a parent
  • Short-term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad
  • Sustainable investing – we believe sustainable integration is important for long-term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own


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