Claims Handler
4 weeks ago
Job Summary
We are seeking a skilled Claims Handler to join our team at QBE Management Services (UK) Limited. As a Claims Handler, you will be responsible for investigating and resolving Liability Claims in a timely and efficient manner.
Key Responsibilities
- Investigate and resolve EL/PL Claims to provide excellent Claims handling service with minimal leakage
- Identify and investigate coverage issues to ensure the company's liability is in line with its contractual commitments
- Manage Claims and other material Claims issues to resolve and settle claims on an economic basis
- Ensure Claims fees and advices are responded to within agreed timeframes to ensure good service
- Respond to internal and external stakeholder requests in accordance with service standards
- Flag complaints as required and Treat Customers Fairly
- Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions
- Reserve accurately to ensure that the Company's liability is clear at all times
- Maintain efficient handling of their own caseload to ensure the prompt, timely and effective handling of Claims
About You
- Excellent investigative skills
- Proven experience dealing with policy coverage
- Experience dealing with liability negotiations
- Effective communication skills, written and verbal
- Relationship Management skills
- Able to competently use MS office applications such as Word, Excel and PowerPoint
Why QBE?
At QBE, we want our people to feel rewarded and inspired to perform at their best. We offer a range of benefits and flexible working opportunities to support our employees in achieving a better work-life balance.
We are committed to building a workplace that is fair and inclusive, and we welcome applications from diverse candidates.
For more information about our company culture and benefits, please visit our careers website.
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