Starbucks Shift Leader

3 weeks ago


Upper Heyford, Oxfordshire, United Kingdom EG Group Full time
Job Description

We are seeking a dedicated and results-driven Shift Supervisor to join our welcoming Starbucks store in Northampton. As a key member of our team, you will be responsible for leading, inspiring, and motivating your colleagues to deliver exceptional customer experiences.

Key Responsibilities:

  • Manage the store when the manager is not present, ensuring seamless operations and high standards of quality.
  • Develop and implement sales strategies to increase profitability and drive business growth.
  • Collaborate with colleagues to maintain a clean, safe, and welcoming environment for customers.
  • Provide excellent customer service, resolving issues promptly and professionally.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements:

  • 18 years or over.
  • Previous supervisory experience in a fast-paced retail environment.
  • Excellent communication and leadership skills.
  • Able to work flexible hours, including evenings and weekends.

Benefits:

  • Competitive salary: £12.25 per hour.
  • Quarterly bonus incentive.
  • Discounts on food, drinks, and merchandise.
  • Free on-shift beverage.
  • 24/7 access to virtual GP and wellbeing service.
  • Progression and career opportunities within EG Group.


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