Health and Social Care Service Advisor

6 days ago


Eastbourne, East Sussex, United Kingdom East Sussex County Council Full time

About the Role

This is an exciting opportunity to join East Sussex County Council as a Health and Social Care Service Advisor, providing valuable support to the community, health and social care professionals, and partner organizations.

Key Responsibilities

  • Provide information and advice to members of the public and professionals, signposting or referring them to appropriate services to meet their health and social care needs.
  • Work in a fast-paced environment, managing high volumes of referrals and providing excellent customer service.
  • Collaborate with a range of professionals, including GPs, to provide comprehensive support and guidance.
  • Contribute to the development of a supportive environment, providing training and guidance to colleagues.

Requirements

  • Excellent IT and communication skills, with the ability to work in a team environment.
  • Previous customer service experience, with a strong focus on delivering high-quality service.
  • Self-motivation and personal resilience, with the ability to manage high-pressure situations.
  • Ability to work in a fast-paced environment, with a strong attention to detail.

What We Offer

  • A comprehensive training program, providing the knowledge and skills needed to excel in the role.
  • A supportive environment, with opportunities for professional development and growth.
  • A competitive salary and benefits package, reflecting the importance of this role.

How to Apply

For more information and to apply, please visit our website.



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