Health and Social Care Service Advisor
6 days ago
About the Role
This is an exciting opportunity to join East Sussex County Council as a Health and Social Care Service Advisor, providing valuable support to the community, health and social care professionals, and partner organizations.
Key Responsibilities
- Provide information and advice to members of the public and professionals, signposting or referring them to appropriate services to meet their health and social care needs.
- Work in a fast-paced environment, managing high volumes of referrals and providing excellent customer service.
- Collaborate with a range of professionals, including GPs, to provide comprehensive support and guidance.
- Contribute to the development of a supportive environment, providing training and guidance to colleagues.
Requirements
- Excellent IT and communication skills, with the ability to work in a team environment.
- Previous customer service experience, with a strong focus on delivering high-quality service.
- Self-motivation and personal resilience, with the ability to manage high-pressure situations.
- Ability to work in a fast-paced environment, with a strong attention to detail.
What We Offer
- A comprehensive training program, providing the knowledge and skills needed to excel in the role.
- A supportive environment, with opportunities for professional development and growth.
- A competitive salary and benefits package, reflecting the importance of this role.
How to Apply
For more information and to apply, please visit our website.
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