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Customer Service Specialist

1 month ago

Harrogate, North Yorkshire, United Kingdom Retail Insider Media Ltd Full time
About This Opportunity

We are seeking a skilled Retail Store Consultant to join our team at Retail Insider Media Ltd. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our retail operations. With opportunities for growth and development, this role is perfect for those who want to make a difference in their local community.

Key Responsibilities:
  • Provide a warm welcome to customers and donors, ensuring they feel valued and supported.
  • Sort and categorize donations with attention to detail, making it easy for customers to find what they need.
  • Assist customers with purchases and enquiries, offering expert advice and guidance.
  • Pricing stock and processing Gift Aid donations with accuracy and efficiency.
  • Organize and re-stock displays to create visually appealing and engaging store environments.
  • Create eye-catching window displays that showcase our products and services.
  • Maintain a tidy, clean, and well-organized store environment, ensuring a positive shopping experience for all customers.

Requirements
  • A strong ability to communicate effectively and work collaboratively as part of a team.
  • Excellent customer service skills, with a friendly and approachable manner.
  • The ability to show initiative and take ownership of tasks and projects.
  • An enthusiastic and helpful attitude, always willing to go the extra mile.
  • Reliability is essential, with the ability to work unsupervised or as part of a team.

Perks
  • The opportunity to support a worthwhile cause and contribute to raising funds for Yorkshire Cancer Research.
  • Gaining experience in the retail sector, developing valuable skills like teamwork, communication, and problem-solving.
  • Receiving full training and gaining valuable experience for your CV.
  • Playing an active role in your local community and being part of a friendly team.
  • Finding real satisfaction in doing something valuable with your free time.

Salary: £24,000 - £30,000 per annum