Career Coach for Contact Centre Professionals

1 day ago


East Liverpool, Ohio, United Kingdom CV-Library Full time

CV-Library is a leading job board connecting employers with top talent. We are currently seeking an experienced Career Coach to join our team.

About the Role:

This is a fantastic opportunity to work with individuals looking to develop their skills in a contact centre environment. As a Career Coach, you will be responsible for delivering accredited pre-employment qualifications to learners via remote work with occasional classroom-based delivery.

The ideal candidate will have a tertiary teaching qualification (Level 3 or above) such as PTLLS/AET or equivalent and experience working within a Call/Contact Centre or Recruitment/Sales sector.

Key Responsibilities:

  • To deliver training online and in groups, ensuring a high level of engagement and motivation among learners.
  • To embed Maths, English, and ICT skills into training sessions, providing support and guidance where needed.
  • To manage schedules efficiently, conducting timely assessments and reviews.

The salary for this role is approximately £30,000 per annum, plus bonus potential.

About You:

We are looking for a highly motivated and organised individual who can provide tailored training and workshops, adopting a personalised approach for individuals requiring additional support.

A full clean driving licence and own vehicle are essential for this role, as flexibility with travel is required.



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