Customer Service Representative

2 days ago


Fulham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000
About the Role

We are seeking a skilled Customer Service Advisor to provide exceptional service and support to our clients in Fulham, UK. This is an exciting opportunity for a dedicated individual to join our team and play a key role in delivering outstanding customer experiences.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or chat platforms.
  • Provide accurate product information and resolve customer queries efficiently.
  • Escalate complex issues to senior colleagues when necessary.
  • Process customer orders and maintain accurate records of interactions.
  • Collaborate with internal teams to ensure seamless customer satisfaction.

Requirements:

  • Prior experience in a customer-facing role is highly desirable.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office applications and CRM systems.
  • Aptitude to work independently and as part of a dynamic team.

Compensation Package:

  • Competitive salary: £28,000 - £32,000 per annum (dependent on experience).
  • Ongoing training and development opportunities.
  • Comprehensive benefits package, including pension scheme and healthcare provisions.
  • Flexible working hours, including occasional weekend shifts.

At beBee Professionals, we value our employees' contributions and strive to create a supportive work environment that fosters growth and success. If you possess excellent customer service skills and a passion for delivering exceptional results, we encourage you to apply for this rewarding opportunity.



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