Brand Ambassador

1 month ago


London, Greater London, United Kingdom Aspinal of London Full time
About Aspinal of London

Luxury fashion lifestyle brand Aspinal of London is seeking a talented individual to join our customer services team in Fernhurst. We're a company that does things differently, prioritizing exceptional customer experiences and team member satisfaction.

Key Responsibilities

As a Customer Services Advisor, you'll be the first point of contact for our customers across various sales channels. Your role will involve ensuring every interaction exceeds customer expectations, leveraging customer interactions into sales opportunities, and owning the customer experience from order to delivery and aftercare. You'll also support your colleagues, provide excellent customer service, and resolve issues daily.

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and customer service skills
  • Knowledge of luxury fashion industry
What We Offer
  • Comprehensive training and induction
  • Competitive salary
  • Generous staff discount scheme
  • Constant training, coaching, and mentoring

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