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Hotel Operations Manager

1 month ago

Gloucester, Gloucestershire, United Kingdom De Vere Full time
Hotel Operations Manager

De Vere Cotswold Water Park is a stunning hotel nestled in the heart of 152 lakes, offering stylish accommodation with breathtaking views. As a Hotel Operations Manager, you will be responsible for the general operations of the hotel, ensuring excellent guest service at all times. You will work closely with other managers to maximise guest satisfaction and ensure the smooth and effective running of the business.

Key Responsibilities:
  • Assist in all departments as business requires
  • Ensure all hotel procedures are followed
  • Provide exceptional guest service

Requirements:
  • Excellent public relations skills
  • Strong communication skills
  • Adaptable and able to make decisions quickly
  • Strong eye for detail
  • Strong command of the English language

Benefits:
  • £25,000 per year
  • Free meals on duty
  • Complimentary use of Leisure Club facilities
  • Extra paid day off for birthday and £20 love to shop voucher
  • Varied shift patterns and contracts available
  • Annual complimentary 2-night stay with dinner in a De Vere property
  • 50% discount on Food & Beverage
  • 29 days holiday per year
  • Employee Assistance Programme
  • Wagestream financial wellbeing platform
  • Monthly colleague recognition programme
  • Supportive team with regular team appreciation events