Mental Health Advocate
2 weeks ago
We are seeking a highly skilled Mental Health Advocate to join our team as an EAP Telephone Counsellor. As a Mental Health Advocate, you will play a crucial role in providing immediate emotional support to individuals across various sectors. This position involves working in a hybrid model, delivering support via a 24/7 helpline and taking on structured therapeutic sessions once post-probation is completed. You will work closely with clients, assessing their needs and providing them with guidance and support to manage their mental health and wellbeing. Key responsibilities include managing high-risk situations, collaborating with managers to address critical cases, and having access to a wellbeing room for debriefing following challenging sessions.
About Compass Associates
Compass Associates is a leading EAP provider that recruits experienced counsellors to provide immediate emotional support to individuals across various sectors. As a Mental Health Advocate, you will work closely with clients to provide them with guidance and support to manage their mental health and wellbeing. You will work in a hybrid model, delivering support via a 24/7 helpline and taking on structured therapeutic sessions once post-probation is completed. This role offers a unique opportunity to make a positive impact on people's lives while developing your skills and expertise in mental health and wellbeing.
Key Responsibilities:
- Provide immediate emotional support to clients via telephone, web chat, and email.
- Assess client needs and provide appropriate guidance.
- Manage high-risk situations and ensure client safety through proper risk assessment.
- Collaborate with managers to address critical cases.
Requirements
To be considered for this EAP Telephone Counsellor role, applicants must possess a minimum of 12 months post-qualification experience in counselling. They should also have a Level 4 Counselling Diploma or equivalent, be BACP Registered (or equivalent membership), and have experience managing suicidal ideation and trauma cases. Additionally, they must be within a reasonable commuting distance to Manchester and have flexibility to work evening and weekend shifts.
Estimated Salary: £40,000 - £55,000 per annum
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