Branch Manager Position for Dry Cleaning and Laundry Services

4 weeks ago


Edinburgh, Edinburgh, United Kingdom JOHNSONS THE CLEANERS Full time

Job Title: Branch Manager

Job Summary: We are looking for a Branch Manager to oversee the daily operations of our dry cleaning and laundry services at Johnsons The Cleaners.

Key Responsibilities: The successful candidate will be responsible for managing a team of staff, ensuring high-quality customer service, and maintaining a clean and organized work environment.

Duties and Responsibilities:

  • Manage a team of staff, providing guidance and support to ensure excellent customer service.
  • Oversee the daily operations of the dry cleaning and laundry services, ensuring high-quality results and efficient processing.
  • Monitor and maintain a clean and organized work environment, adhering to health and safety standards.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with colleagues to achieve business objectives and improve operational efficiency.

Requirements:

  • Experience in a customer-facing role, preferably in a retail or service industry.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of dry cleaning and laundry processes, or willingness to learn.
  • Flexibility to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • A supportive and collaborative work environment.
  • Excellent benefits package, including holiday homes, uncapped bonus, and birthday day off.

About Us: Johnsons The Cleaners is a successful high street service retailer, part of the Timpson Group. We are committed to providing excellent customer service and are looking for individuals who share our values and are passionate about delivering high-quality results.

How to Apply: If you are a motivated and customer-focused individual with a passion for dry cleaning and laundry services, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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