Food and Beverage Team Member

2 weeks ago

Egham, Surrey, United Kingdom Great Fosters Hotel Full time

The Role

As a key member of our food and beverage team at Great Fosters Hotel, you will be responsible for delivering exceptional service to our guests across various departments, including the Estate Grill, Conference & Banqueting Suites, and Lounge service.

Service for guests covers breakfast, lunch, and dinner 7 days per week, so flexibility is essential, with candidates required to work a range of shifts across 5 days, including weekends.

We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences, and other events.

Main Duties:

  • Preparing the Estate Grill, lounge, or function room for service
  • Meeting and greeting guests
  • Taking guest orders
  • Serving food and beverage, including alcoholic beverages
  • Completing satisfaction checks
  • Resolving any service issues
  • Presenting bills to guests and taking payment
  • Resetting the restaurant, lounge, function room at the end of the shift ready for the next service
  • Ensuring work area is clean and tidy before departing

Requirements:

  • 5 days per week, flexible shifts as outlined above, with a total of 40 hours per week
  • Smart appearance, excellent communication skills, and a passion for guest service
  • Experience within a quality food service hotel/restaurant is required

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