Service Delivery Coordinator

5 days ago


Salisbury, United Kingdom Hortor Full time

Job Title: Availability & Capacity Manager

Job Reference: JBLK1_UKTJ

Location: Salisbury (100% Office-Based)

Contract Type: Permanent

Hours of Work: Full-Time

About the Job

We are seeking an experienced Availability & Capacity Manager to join our team. This role involves taking ownership of Capacity, Availability, and Demand Management processes, ensuring IT resources align with current and future demands, and collaborating with stakeholders to enhance performance.

Key Responsibilities

  • Develop and implement strategies to improve capacity and availability
  • Collaborate with stakeholders to understand business needs and priorities
  • Analyze data to identify trends and areas for improvement
  • Make informed decisions to optimize resource allocation

Requirements

To succeed in this role, you will need:

  • A strong understanding of IT capacity management principles
  • Excellent analytical and problem-solving skills
  • Ability to collaborate effectively with stakeholders
  • Strong communication and interpersonal skills

Working Environment

This is a full-time office-based position located in Salisbury. Active SC Clearance is required.

Salary Information

The salary for this position is £50,000 - £65,000 per annum, depending on experience.

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