Customer Service Liaison
3 days ago
**VANRATH is assisting a leading Construction company with the recruitment of a Call Handler**.
This is a Permanent role based out of the company's Dungannon (Pomeroy) office, Monday - Friday 9.00am - 5.00pm.
The estimated salary for this position is around £20,000 per annum.
**Responsibilities:**
- Assist the Response Maintenance Team with day-to-day administration duties in a fast-paced environment.
- Manage email and telephone enquires both internal and from the public.
- Provide professional level customer service, telephone support for customer enquiries while maintaining an efficient and pleasant manner.
- Liaise with tenants, management, and contractors to ensure timely completion of tasks.
- Maintain accurate records and provide support to the wider response maintenance team.
**Requirements:**
- Preferably experienced in calls or administration.
- Confident on the phone and computer literate.
- Excellent communication skills and attention to detail levels.
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