Customer Service Liaison

3 days ago


Dungannon, United Kingdom VANRATH Full time

**VANRATH is assisting a leading Construction company with the recruitment of a Call Handler**.

This is a Permanent role based out of the company's Dungannon (Pomeroy) office, Monday - Friday 9.00am - 5.00pm.

The estimated salary for this position is around £20,000 per annum.

**Responsibilities:**

  • Assist the Response Maintenance Team with day-to-day administration duties in a fast-paced environment.
  • Manage email and telephone enquires both internal and from the public.
  • Provide professional level customer service, telephone support for customer enquiries while maintaining an efficient and pleasant manner.
  • Liaise with tenants, management, and contractors to ensure timely completion of tasks.
  • Maintain accurate records and provide support to the wider response maintenance team.

**Requirements:**

  • Preferably experienced in calls or administration.
  • Confident on the phone and computer literate.
  • Excellent communication skills and attention to detail levels.


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