Pet Care and Client Services Assistant

2 weeks ago


Watford, Hertfordshire, United Kingdom Vetisco Full time
Job Overview

Our veterinary practice in Watford is seeking a highly skilled and enthusiastic Customer Service Representative to join our team.

The ideal candidate will possess excellent communication and interpersonal skills, a friendly demeanor, and a passion for delivering exceptional service.

The role involves managing client interactions, including payments and future bookings, and utilizing our online booking system to coordinate daily routines.

The estimated salary for this position is £26,000 - £31,000 per annum, depending on experience.

Main Responsibilities:
  • Deliver exceptional customer service to clients and their pets
  • Build strong relationships with clients, colleagues, and the clinical team
  • Manage client interactions, including payments and future bookings
  • Co-ordinate daily routines using our online booking system
  • Work collaboratively as part of a team to achieve excellent client satisfaction and high-quality patient care

The role offers a range of benefits, including a competitive salary, pension and holiday allowance, and opportunities for career development.



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