Interpreting and Translation Services Coordinator

4 weeks ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as an Interpreting and Translation Services Administrator. As a key member of our Inclusion team, you will provide administrative and clerical support to our Interpreting and Translating Services, ensuring seamless coordination of telephone, email, and electronic diary bookings for non-English and Limited English Speaking patients.

Main Duties

As an Interpreting and Translation Services Administrator, you will be responsible for:

  • Coordinating telephone, email, and electronic diary bookings for the NUH interpreting service, allocating freelance and volunteer interpreters to bookings based on set criteria.
  • Using MS Outlook and Excel to keep an up-to-date diary and record of interpreting bookings, monitoring demand and making adjustments as needed.
  • Coordinating meetings for the interpreting services manager and taking minutes at department meetings if required.
  • Providing regular updates to the interpreting manager and ensuring effective communication with stakeholders.
About Us

Nottingham University Hospitals NHS Trust is a leading healthcare provider, and we are committed to delivering exceptional patient care. As an Interpreting and Translation Services Administrator, you will be part of a dynamic team that values diversity, inclusivity, and excellence.

Person Specification

We are looking for an individual with:

  • NVQ level 2 or equivalent, with a strong understanding of administrative procedures.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint.


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