Technical Solutions Advisor

7 days ago


Chester, Cheshire, United Kingdom Austin Fraser Full time

Austin Fraser is seeking an experienced Technical Solutions Advisor to join their team in Chester.

About the Company:

Austin Fraser is a leading provider of IT support services to businesses across the UK.

Role Overview:

This full-time office role offers a wide variety of tasks giving you great exposure to supporting all areas of the business including project work and cloud-based solutions.

Key Responsibilities:

  • Design, build, and test solutions using the Microsoft stack (Power Platform, SharePoint etc.)
  • Work closely with clients to establish their requirements, translating these into business requirements and project deliverables
  • Have a strong focus on project quality, cost, and timeliness, ensuring a successful implementation for clients

Infrastructure / Component Activities:

  • Proactively monitor endpoints using various tools
  • Provide administration services to admin centers such as Exchange, Teams, and SharePoint
  • Develop and implement compliance and configuration policies to ensure endpoint compliance using Microsoft Intune
  • Handle devices such as laptops from receipt through to shipping
  • Manage device inventory
  • Respond to cybersecurity incidents and provide appropriate mitigation to minimize risk
  • Be a software champion, educating clients on how to use typical Microsoft products

Benefits:

  • Full-time 37-hour working week
  • 28 days paid holiday per annum inclusive of bank holidays in England, rising to 30 days paid holiday per annum inclusive of bank holidays in England after 2 years continuous service
  • Office based (no working from home for this role)
  • Company pension
  • Career development with progressive learning and exams

Estimated Salary: The estimated salary for this role is £38,000 - £48,000 per annum, depending on experience.



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