Sales Consultant

4 weeks ago


Belfast, United Kingdom Winemark Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at Winemark. As a Sales and Service Advisor, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, including wine, spirits, and other products sold in our store.
  • Assist customers with purchasing decisions, recommending products and providing information on product features and benefits.
  • Contribute to the overall success of our store, including maintaining a clean and organized store environment, adhering to company policies and procedures, and working collaboratively with colleagues to achieve sales and customer service goals.

Requirements

  • Maths and English GCSE Grade C or above or equivalent.
  • Three months previous experience in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and enthusiastic attitude, with a strong commitment to providing exceptional customer service.

Desirable Qualifications and Skills

  • WSET Foundation Certificate.
  • Previous experience of cash handling and stock control.
  • Interest and/or knowledge of wine.

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