Customer Service Associate
7 hours ago
About this role
We're looking for a Customer Assistant to join our team at Lidl. As a Customer Assistant, you'll play a key role in delivering excellent customer service and ensuring that our customers receive the highest level of service.
Your responsibilities
- Provide exceptional customer service to our customers, responding to their queries and requests in a timely and professional manner.
- Work efficiently to receive and process deliveries, ensuring that stock is accurately recorded and stored.
- Proactively maintain the bakery area, baking fresh goods and ensuring that it is clean and tidy.
- Expertly merchandise and maintain our middle aisles of Non-Food products, ensuring that they are visually appealing and well-stocked.
- Participate in visual merchandising activities to maintain a clean, safe and welcoming environment.
- Work collaboratively with colleagues to achieve sales targets and deliver excellent customer service.
Your skills and experience
- Previous experience working in a fast-paced environment, preferably in a retail setting.
- Excellent customer service skills, with a positive and friendly attitude.
- Flexibility to start a shift early or finish late, as required.
- A positive approach to changing priorities and a willingness to learn and develop new skills.
- Drive and passion to work hard and make a real difference in our store.
What we offer
- A competitive hourly pay rate, based on equal opportunity and pay structures.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and development, with the potential to become a Freshness, Non-Food or Bakery Specialist.
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