Dual Site Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Dual Site Manager to oversee the day-to-day operations of our bustling coffee shops on the Wirral. As a key member of our team, you will be responsible for ensuring exceptional customer service and providing a memorable experience for every visitor.
The ideal candidate will have a proven track record of managing multiple sites, with a strong focus on operational efficiency and customer satisfaction. You will be responsible for overseeing the management of staff, inventory, and facilities, as well as implementing initiatives to drive sales and improve customer engagement.
If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
Key Responsibilities:
- Oversee the day-to-day operations of our coffee shops on the Wirral
- Manage staff, inventory, and facilities to ensure exceptional customer service
- Implement initiatives to drive sales and improve customer engagement
- Monitor and report on key performance indicators (KPIs) to inform business decisions
Requirements:
- Proven experience in managing multiple sites
- Strong focus on operational efficiency and customer satisfaction
- Excellent communication and leadership skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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