Fire Service Enquiry Coordinator

1 week ago


Devon Devon, United Kingdom Fire Fighters Charity Full time
About the Role

This Fire Service Enquiry Coordinator position requires an individual with strong communication and documentation skills to manage incoming enquiries and assess cases effectively. As part of our assessment services team, you will work closely with colleagues to provide comprehensive support to service users.

The successful candidate will need experience of working on helplines or similar environments, managing complex casework, and maintaining accurate records. A clear understanding of triage processes and methodologies for assessing urgency and complexity is also required. The estimated salary for this role is around £28,000-£35,000 per year, taking into account the demands of the position and the importance of the role in our organisation.


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